Who is primarily responsible for overall management in restaurants and clubs?

The general manager is primarily responsible for the overall management of restaurants and clubs. This role encompasses a wide range of responsibilities, including overseeing daily operations, managing staff, ensuring customer satisfaction, handling budgets and finances, and maintaining compliance with health and safety regulations. The general manager is essentially the leader who coordinates all aspects of the establishment to ensure smooth operations and success.

While the executive chef focuses on the kitchen operations and menu development and the dining room manager oversees front-of-house staff and service quality, their scopes of responsibility are more specialized. The sous chef assists the executive chef and may take on kitchen operations in their absence, but they do not manage the overall establishment. Therefore, the general manager's position is key in integrating all functions of the restaurant or club under one cohesive management strategy.